Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alonso Chavez

Alonso Chavez

September 17, 2026

5  out of  5
rating by Alonso Chavez
"Muy buen servicio al cliente de parte de Myrna, amable y me brindó mucha información."
Profile photo of Iliya Jeknich

Iliya Jeknich

September 14, 2026

5  out of  5
rating by Iliya Jeknich
"I called State Farm to get a quote, I was beyond satisfied with the receptionist I spoke with Rodrigo I believe.
When I spoke with Myrna my new agent I can’t express how happy I was! She was beyond awesome very helpful and informative! I’d highly recommend Myrna at State Farm. I’m sure they all are great as well! Thank you very much Myrna!! 🙏🏼"
Profile photo of Michael Teberg

Michael Teberg

September 11, 2026

5  out of  5
rating by Michael Teberg
"The service was great. The service agent, Myrna, apologized for the size of her desk . It filled the room, matching her personality."
We responded:
"Michael, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luisa Samuel’s team. "
Profile photo of AC

AC

September 11, 2026

5  out of  5
rating by AC
"Myrna gracias por su ayuda cada vez que vengo es súper amable conmigo y me explica muy bien. Super recomenda Gracias !"
We responded:
"¡Muchísimas gracias por la reseña de cinco estrellas, AC! Agradecemos mucho su apoyo y siempre estamos aquí para ayudar con cualquier necesidad de seguro que pueda tener. No dude en comunicarse con nuestro equipo de Luisa Samuel, agente de State Farm, en cualquier momento. "
Profile photo of Denise Christian

Denise Christian

September 11, 2026

5  out of  5
rating by Denise Christian
"Diego was the agent I talked to today. He was very kind and a great sense of humor. He took care of the problem that I had in just minutes. If all the agents are like him I will be using them again"
We responded:
"Thank you so much for your kind review, Denise!  If you need insurance assistance, we are just an email or call away! - Luisa Samuel, your State Farm Agent   "
Profile photo of Brian Boag

Brian Boag

September 11, 2026

5  out of  5
rating by Brian Boag
"Myrna valles was grat"
We responded:
"Thank you so much for the 5-star rating, Brian! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luisa Samuel "
Profile photo of Debbie Fallis

Debbie Fallis

September 8, 2026

5  out of  5
rating by Debbie Fallis
"Myrna was a true blessing. I was looking for home insurance and she turned a stressful situation into a miracle. She explained everything clearly, answered all my questions and gave me a tutorial on my phone. I suffer from a lack of keeping up with technology and she never once made me feel inadequate. I even went to the office to ensure I did everything I needed to. Home and Auto for less than I was paying. Thank you, Myrna!!"
We responded:
"Debbie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Phoenix insurance team is always here and happy to help. "
Profile photo of Tom B

Tom B

September 4, 2026

5  out of  5
rating by Tom B
"Myrna the best thing that ever happened to me you take the time to explain I really appreciate it"
We responded:
"Hi Tom, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Luisa Samuel, Your State Farm Agent "
Profile photo of Roberto Dominguez

Roberto Dominguez

September 3, 2026

5  out of  5
rating by Roberto Dominguez
"Myrna thank you for your excellent service and taking the time to explain the coverage"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of David Jones

David Jones

August 28, 2026

5  out of  5
rating by David Jones
"Myrna was incredibly helpful with all my policy update requests. I appreciate her assistance."
We responded:
"David, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Francisco Castro

Francisco Castro

August 26, 2026

5  out of  5
rating by Francisco Castro
"Professional, friendly, and efficient."
We responded:
"Thank you so much for your wonderful feedback of us here at Luisa Samuel’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Luisa Samuel’s Insurance Team "
Profile photo of bibo wipe

bibo wipe

August 20, 2026

1  out of  5
rating by bibo wipe
"Those who gave 5 stars are surely employees, friends and relatives. The reality is different and a very bad office."
We responded:
"Hello bibo. Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations and would really appreciate the opportunity to understand what happened. Please give our Phoenix office a call anytime so we can discuss. "
Profile photo of Edwardo Rodriguez

Edwardo Rodriguez

August 20, 2026

5  out of  5
rating by Edwardo Rodriguez
"MYRNA gracias por ayudarme muy buen precio y servicio 100 de 10"
We responded:
"Edwardo, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Phoenix. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Luisa Samuel and Team "
Profile photo of Chad Lemme

Chad Lemme

August 18, 2026

5  out of  5
rating by Chad Lemme
"Myrna was such a great help! Saved me money and explained everything well! Very quick too. Glad I came here"
We responded:
"Thank you so much for the 5-star rating, Chad! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luisa Samuel "
Profile photo of Hey Areli

Hey Areli

August 17, 2026

5  out of  5
rating by Hey Areli
"Diego was very helpful and answered all my questions and concerns with auto and renters insurance.affordable prices and easy process."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Junior Briceño

Junior Briceño

August 14, 2026

5  out of  5
rating by Junior Briceño
"Myrna excelente servicio
Gracias por todo"
We responded:
"¡Gracias por la increíble reseña, Junior! En verdad, la meta de nuestro equipo es superar las expectativas en relación con todas las necesidades de seguros. "
Profile photo of Lloyd Stroessenreuther

Lloyd Stroessenreuther

August 14, 2026

5  out of  5
rating by Lloyd Stroessenreuther
"Myrna thank you for your help on starting my policy I liked price, very helpful"
We responded:
"Thank you so much for the 5-star rating, Lloyd! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Luisa Samuel "
Profile photo of Erik

Erik

July 30, 2026

5  out of  5
rating by Erik
"It was super quick and easy to get renters insurance at an amazing price! Thank you so much to Diego Luna for helping me find the right policy for me and answering any questions!"
We responded:
"Thank you for the 5-star review, Erik! We’re proud to serve the Phoenix community and truly appreciate your support. "
Profile photo of Maggie Kladis

Maggie Kladis

July 24, 2026

5  out of  5
rating by Maggie Kladis
"Our daughter needed renters insurance for her apartment while in college, Diego made it very easy and also gave us a great discount since we already have home & auto policies through State Farm. Thank you for being so patient Diego!"
We responded:
"Maggie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
Profile photo of Michael Mirphy

Michael Mirphy

July 23, 2026

5  out of  5
rating by Michael Mirphy
"Myrna amazingly helpful thank you for helping me with my auto insurance"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Luisa Samuel’s team. "
Profile photo of Maria Barrera (Matilda)

Maria Barrera (Matilda)

July 12, 2026

5  out of  5
rating by Maria Barrera (Matilda)
"Valentina’s customer service was outstanding. The whole process was quick and easy and she was very attentive making sure to explain everything"
We responded:
"Thank you, Maria, for your review! We're so happy to hear that Valentina provided outstanding customer service and made the process quick and easy for you. She will appreciate your kind words and be glad to know that her attentiveness and explanations made a difference. Thank you for being a valued customer! - Luisa"
Profile photo of Dolores Gutiérrez

Dolores Gutiérrez

July 10, 2026

5  out of  5
rating by Dolores Gutiérrez
"Gabriel Diaz was so helpful and patient with me he explained everything really well, would recommend him to anyone please check him out"
We responded:
"Thank you for taking the time to leave such a positive review about our agency and Gabriel. I am glad we were able to successfully assist you. We are always here to meet your insurance needs, and to protect what is important to you, it is our priority.
"
Profile photo of Nora Orellana

Nora Orellana

July 3, 2026

5  out of  5
rating by Nora Orellana
"Myrna muchas gracias por su ayuda y por tomarse el tiempo de explicarme todas las coberturas me dio gusto Concerla en persona"
We responded:
"English:

Thank you, Nora, for your wonderful review! We're so glad to hear that Myrna took the time to explain your coverage and that you had the opportunity to meet her in person. We appreciate your kind words and thank you for choosing our office! - Luisa

Español:

¡Muchas gracias, Nora, por su excelente reseña! Nos alegra saber que Myrna se tomó el tiempo para explicarle sus coberturas y que tuvo la oportunidad de conocerla en persona. Agradecemos mucho sus amables palabras y gracias por elegir nuestra oficina. - Luisa"
Profile photo of Kenneth Bowyer

Kenneth Bowyer

June 29, 2026

5  out of  5
rating by Kenneth Bowyer
"Myrna was amazing in her customer service helping me get my car insured"
We responded:
"Thank you, Kenneth! We're so glad to hear that Myrna provided amazing customer service while helping you insure your car. We appreciate your kind words and thank you for choosing our office for your insurance needs! - Luisa"
Profile photo of Idelmis Suarez Molina

Idelmis Suarez Molina

June 27, 2026

5  out of  5
rating by Idelmis Suarez Molina
"Excelente atención, de la agente Valentina,muy profesional y sobretodo muy sabia en su trabajo. Por favor no la saquen de esta oficina. GRACIAS VALENTINA"
We responded:
"¡Muchas gracias por sus amables palabras, Idelmis! Nos alegra mucho saber que Valentina le brindó una atención tan profesional y que tuvo una experiencia tan positiva con nuestra oficina. Compartiremos sus comentarios con ella. ¡Gracias por elegirnos! - Luisa

Thank you so much for your kind words, Idelmis! We're thrilled to hear that Valentina provided such professional service and that you had such a positive experience with our office. We'll be sure to share your comments with her. Thank you for choosing us! - Luisa"